Build your knowledge base with Wiki

Keep your Company knowledge base up to date with Wiki.

The Wiki is a collection of concise pages designed to document definitions, essential information, and Q&As. It offers an easy way to keep content updated and share knowledge across your team.

Accessing the Wiki

To access the Wiki, navigate to it from the Sidebar Menu. From there, you can view existing Wiki pages or add new ones. To provide access to your team members go to Settings → Departments & Roles. From the permissions list, assign the following permissions to the appropriate roles:

View Wiki: Grants permission to view the Company Wikis.

Add Wiki: Grants permission to create and edit Wiki pages.

Since the Wiki behaves like a page, you can grant access to it to specific employees. Additionally, a designated manager is responsible for keeping each of the Wiki updated.

Real-time Collaboration

The Wiki supports live editing, allowing multiple users to work on the same one simultaneously. Changes made by any user are visible in real-time, ensuring smooth collaboration among team members.

Frequent Questions

How do I access the Wiki?

You can find the Wiki in the Sidebar after logging into Workbase. If you don’t see it, check your permissions with the Workbase Administrator.

How do I access the Wiki?

You can find the Wiki in the Sidebar after logging into Workbase. If you don’t see it, check your permissions with the Workbase Administrator.

How do I access the Wiki?

You can find the Wiki in the Sidebar after logging into Workbase. If you don’t see it, check your permissions with the Workbase Administrator.

How do I access the Wiki?

You can find the Wiki in the Sidebar after logging into Workbase. If you don’t see it, check your permissions with the Workbase Administrator.

Can I add or edit Wiki pages?

Yes, as long as you have the necessary permissions. Make sure you’ve been granted the "Add Wiki" permission.

Can I add or edit Wiki pages?

Yes, as long as you have the necessary permissions. Make sure you’ve been granted the "Add Wiki" permission.

Can I add or edit Wiki pages?

Yes, as long as you have the necessary permissions. Make sure you’ve been granted the "Add Wiki" permission.

Can I add or edit Wiki pages?

Yes, as long as you have the necessary permissions. Make sure you’ve been granted the "Add Wiki" permission.

What can I add to a Wiki?

You can include text, images, videos, buttons, and more. Wikis are designed to store concise, updatable information, but there’s flexibility in how you organize your content.

What can I add to a Wiki?

You can include text, images, videos, buttons, and more. Wikis are designed to store concise, updatable information, but there’s flexibility in how you organize your content.

What can I add to a Wiki?

You can include text, images, videos, buttons, and more. Wikis are designed to store concise, updatable information, but there’s flexibility in how you organize your content.

What can I add to a Wiki?

You can include text, images, videos, buttons, and more. Wikis are designed to store concise, updatable information, but there’s flexibility in how you organize your content.

Can I see other users working on the same Wiki?

Yes, the Wiki supports live collaboration, allowing you to see edits made by other users in real time.

Can I see other users working on the same Wiki?

Yes, the Wiki supports live collaboration, allowing you to see edits made by other users in real time.

Can I see other users working on the same Wiki?

Yes, the Wiki supports live collaboration, allowing you to see edits made by other users in real time.

Can I see other users working on the same Wiki?

Yes, the Wiki supports live collaboration, allowing you to see edits made by other users in real time.

Last updated: October 18, 2024

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